Samsung Has Collected Nearly All of Their Defective Galaxy Note 7s, But Some Users Will Not Cooperate

Overheating is a common cause of fires. As much as 80 to 90% of the electrical energy used by an air compressor is converted to heat, so the issue may have to do with overheating.

That was exactly the problem with the Samsung Galaxy Note 7 Phone crisis that has had many people around the world looking to replace their phones before they pose a real threat. As thousands of their devices around the world were exploding in flames without an explanation, Samsung issued a massive recall in mid-September.

Engineers originally thought that these disasters were due to ineffective batteries, so they decided to use batteries from Chinese manufacturer Amperex Technology Limited in all replacement Note 7s.

Nothing changed. Note 7 users were reporting that their devices were exploding, smoking, and overheating. One phone even started smoking on a Southwest Airlines flight, which forced an evacuation before the plane left the airport.

Baffled, Samsung pulled the entire Galaxy Note 7 line in early October. Some experts believe that Samsung’s rush to find new batteries for the problem is the reason for the multiple explosions, as the old batteries may have been too large for the device and new ones weren’t measured or tested before implementation.

While the mystery behind these exploding cell phones still remains unsolved, Samsung has promised all Note 7 users a brand new Samsung-brand smartphone in exchange for their defective product. Rports from earlier this week say that Samsung has replaced a full 85% of the issued Galaxy Note 7 devices.

However, this still leaves a missing 15% of the dangerous phones. In order to give the users an incentive to exchange their phone, Samsung representatives told Fudzilla that they’ve issued a software update that will limit the Note 7’s ability to charge. The update also gives a pop-up message, reminding the user to contact Samsung every time the phone is rebooted, switched off, or plugged into a charger.